Answer all of the exit survey questions and Click Continue.On the Billing info page, click Edit Billing Info.Once you know which subscription contains the lists/transactions you need to keep, sign in to the other subscription to cancel it. Sign in to both subscriptions and view the Chart of Accounts or a Transaction List report for each. If two subscriptions have been created for the same company by mistake, it may be difficult to tell which subscription needs to be canceled when signing in.If you have more than one company under the same user ID, be sure to select the correct company on the Company Selection screen after signing in.If you have companies under more than one user ID, be sure to use the user ID for the company you need to cancel.If you need to cancel the account, please follow the process in this email on the day that you want the cancellation to take place.

Note: QuickBooks Online doesn’t have a feature in place that will allow you to set the account to be canceled automatically on a specific date. Note: You won’t be able to cancel a QuickBooks Online company using the mobile app. Before you cancel, we recommend that you print all QuickBooks forms or reports that you might need. We’re sorry to see you go, but want to make the canceling process as simple as possible for you. You can cancel anytime in a few easy steps, just make sure you have Master or Company Administrator access.

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